Delivery & Returns
Shipping đ
We ship from France đ«đ· to France, Europe and the rest of the world.
Delivery times đŠ
| Destination | Timeframe |
|---|---|
| Metropolitan France | 2 to 5 working days |
| French Overseas Departments and Territories | 5 to 10 working days |
| Europe | 5 to 10 working days |
| International | 7 to 14 working days |
Carriers đ
- La Poste / Colissimo
- DHL International
- UPS (for certain destinations)
Shipping costs đ°
Shipping costs are calculated automatically according to the destination and the weight of the package.
- Standard delivery
- Express delivery depending on the zone
Order tracking đ
A tracking link will be sent to you by email as soon as your order is shipped.
For any questions:
đ§ support@tresorsbyninel.com
Returns and refunds đ
For hygiene reasons, our cosmetic products cannot be returned once opened .
Accepted returns â
- Product unused and sealed
- Return within 14 days of receipt
Return shipping costs are the responsibility of the customer.
Non-refundable items â
- Products opened or used
- Items on sale